Psychological Health & Safety

Psychological Health and Safety: Where do I Start?

Understading and assessing psychological health &  safety (PH&S) in your workplace can seem overwhelming.  In tourism & hospitality we know just how inportant customer service is, PH&S is an opportunity to ensure you have a culture of care offering your employees a great experience while working with you.  

Mental Health Best Practice Group

Service Hospitality’s MHBPG, established in 2017, has been meeting regularly since its inception and has trained over 5,500 people. The group’s mission is to share best practices and implement positive safety change regarding mental health, psychological health and safety, and claims management in the workplace. With over 130 organizations represented, the group brings a diverse range of fresh perspectives and insights to the table, which is essential to its success.

To join this group, contact Service Hospitality with your name, organization, and contact information to join for FREE today!

Psychological Health & Safety for Hospitality: Level 2 Supervisors/Managers

This course will cover: How to support workers experiencing common mental health challenges such as anxiety, depression, addictions, and harassment Activities based on testimonials and case studies from individuals within the hospitality industry Additional resources and community supports accessible to the hospitality industry Recommended for: Supervisors, Managers, Human Resources, or other leadership roles in the Hospitality industry

Psychological Risk Factors in the Workplace

Psychological hazards are present in every organization. Understanding these risk factors is a great first step in fostering a mentally healthy workplace. Do your employees feel like they are treated fairly at work? Is recognition given publicly and criticism provided privately? Does your organization offer a work-life balance? Your commitment to creating positive organizational change and a mentally thriving workplace starts here!

Psychological Health & Safety/Mental Health Resources

Our MHBPG, established in 2017, has been meeting regularly since its inception and has trained over 5,500 people. The group’s mission is to share best practices and implement positive safety change regarding mental health, psychological health and safety, and claims management in the workplace. With over 130 organizations represented, the group brings a diverse range of fresh perspectives and insights to the table, which is essential to its success.

Psychological Health & Safety For Hospitality: Level 1 Frontline Workers

Hospitality workers face immense pressure to satisfy customers, co-workers, and supervisors, with many reporting increased stress from their work. When workers feel safe discussing psychological health and safety challenges in the workplace, it encourages open dialogue between employees and employers and creates a supportive working environment that promotes positive well-being. Recommended for: All workers